Practices
Oracle Practice

Wisertech has over 10 person years of pure Oracle e-Business suite and over 5 person years of Oracle technology implementation and solutions experience. 50% percent of our employees are certified OCPs, Technical Champions & Implementation champions. It is our unique credibility to claim all of our implementations as referencable not only as Wiser's clients but as satisfied Oracle E-Biz customers. Our wealth of re-useable solutions and extensions to Oracle e-Business suite complement the Apps Architecture and provide upgrade proof solutions. Our agility to stay one up with the new features of Oracle e-Business suite releases ensures that our client's investments are protected. Our near shore and off shore capabilities to provide the much required cost advantage and quality for our clients is a major bonus in the current business environment, where total cost of ownership (TCO) is a key part of any software project decision. Our experience with our clients and other implementations strengthens our solutions portfolio. This enables us to complete a task in less time for various clients requirements. We are a strong believer is re-usable components. Our consultants and project managers have acquired their hands-on expertise during many global solution implementations. We complement this invaluable experience with our technical 'Centers of Excellence' that provide extensive offshore software development facilities. This unique 'Backward Integration' approach enables us to provide our clients with truly cost-effective solutions. Our reputation is based on our demonstrable experience and commitment to our clients. Our corporate culture reflects our understanding that successful business relationships are built on long-term mutual gain, not short-term expediency and more so, our clients recognize this. We pride ourselves on our efficient, professional and results-driven approach. We hope to utilize our experience and expertise by working closely with you to realize your goals and those of your clients and partners.
 
Siebel Practice

Customer Relationship Management
Identify and maximise your most profitable relationships In today's world, winning new customers and retaining existing customers has become the business challenge. Customer facing aspects involve complex sales, marketing and service processes that need to be managed optimally in order to grow a business. CRM systems that enable these processes must be implemented in a way that helps customers receive faster return on their investment. Since the CRM systems manage customer facing aspects of the business, it is crucial that the changes these systems bring are adopted rapidly by customers and employees.
Our CRM team is experienced with business, processes, technical and user aspects of CRM implementations.

Wisertech offers the following services for Siebel implementations
 
Managed Services Practice

IT staff at any enterprise – large or medium faces a challenging landscape today. Budgets are hard to come by and in house IT staff productivity and expertise to support end user demands, coupled with staff attrition and the need for 24X7 support, makes IT decision at any organization a challenge.

Wisertech's Managed Services solutions provide you a one Stop Shop solution for all your IT Infrastructure requirements. Our objective is to ensure that the client organization keeps pace with new technologies by delegating IT Infrastructure management responsibilities to us and thereby receive tailored support by a team of competent experts.

Wisertech Solutions Managed Services Solutions are based on a 24x7 DBA, Technical and Functional support by a team of transnational experts located across time zones to provide a consistent support level for single or multiple application instances across the globe.

Wisertech Solutions Support Suite is facilitated by an in-house developed and widely appreciated Incident Tracking System (ITS) and Client Web Access Portal. All statistics and file updates are stored on a portal instantly which is accessible by the Client at any point of time using their own dedicated logins. This enables clients to obtain a quick and convenient support alternative to routine techno functional requirements.

Our in-house developed and highly matured unique monitoring tools and diagnostic scripts allow us to quickly collect, analyze, and optimize application setups and performance on an ‘on-demand’ basis, or as per a predetermined schedule.
 
Information Management Practice

Wisertech’s Information Management services enable organizations to harness and manage information for delivering business insight and knowledge—accurately, timely and securely across the enterprise.

As part of this burgeoning practice, Wisertech Solutions offers Business Intelligence, Business Rules Management, Customer Relationship Management and Enterprise Search solutions. In addition, we help lower total cost of ownership by rapidly deploying pre-built applications, developed using our experience and industry best practices.

Our partnerships with market leaders like Oracle and Microsoft help us provide a comprehensive array of products and services. With an emphasis on quality, backed by our proven proprietary methodology I-BEAM™, we exceed the expectations of our customers and deliver on time and within budget—every time!